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Frequently is unavailable!

Could some of the subscriptions be put into a more reliable sever? The times the site won't load. Not good for clients!

Status: Closed2 comments

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  • Nathan Felix changed status to Closed
    Team

    Hello Paul, I am sorry for the inconvenience. As this sounds like a bug report, please create one here: https://picflow.com/a/bugs

    It would be good to include some details, like a link to one of the galleries where this issue has happened, and what happens when the site won't load (preferably a screenshot)

    • Nathan Felix

      Team

      Paul Rogers: Last Saturday we had an issue with some internal systems which caused Picflow to become very slow for a while. We are constantly working on trying to improve performance and reliability and we are sorry for any inconvenience that this might have caused. However, since then we have not noticed any general performance issues, so if you are still experiencing some, we would like to get to the bottom of that. It might be better to take this offline as any details you share here would be publicly visible. Feel free to send an email to help@picflow.com and we can try to figure out what is going on.